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Questions asked by customers
You are interested in something before buying your own Staxel server? The answers below may help.
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Insight into the ZAP web interface
This interface allows you to manage your product conveniently.
Details about our service
What sets ZAP-Hosting apart? Below are some details of our service that will convince you.
Rent your prepaid Staxel server
To ensure that your Staxel server provides the best possible gaming experience right from the start, the necessary hardware resources are automatically calculated during the ordering process. If you still need more resources, you can of course order them while choosing your server. Your Staxel game server will be set up fully automatically and completely preconfigured after payment has been received. Your Staxel server will be ready to play within minutes.
After renting an Staxel gameserver, you will get free FTP access to your server, which allows you to easily exchange data between your computer and the server. So you can download your world or even upload your own. Of course you can also upgrade your server with your own mods to customize the server perfectly to your needs. If RAM usage might get to high, a RAM boost in the form of an upgrade would be advisable. This, and other up-/downgrades, can be done anytime via the web interface with just a few clicks.
If Staxel might lose its fun or if you want to try another game you can switch games at any time, thanks to our game cloud. If you have your own IP address with a default port, the default port will of course be retained when your change games.
Staxel servers instantly online & DDoS protected
Our free DDoS protection ensures that your Staxel gameserver does not slow down during a DDoS attack. The incoming packets are analyzed and attacker packets are sorted out. This will not strain your Staxel server, which will continue to run as usual. The players on the game server don’t even notice a DDoS attack. If you have your own IP address, you can even set the DDoS protection according to your needs and you will have access to protections administration and can see current and past attacks and react accordingly. Of course your Staxel server will only be installed on current and powerful hardware. The combination of these two factors ensures the best possible gaming experience.
Do you have any more questions that are unanswered here? Are there problems with your server? Contact our support team and we will help you. Our support team can be reached daily (also on Sundays!) via live chat, ticket, e-mail. Of course you can also post your question to the bottom of this page so that every customer can see it.
- Intel E5-2650v4 processors provide high-performance servers for lag-free gaming
- 328GB DDR4-RAM host systems offer enough power for all your plugins and more
- SSD server for lightning-fast processing and best Staxel performance
- Full access via FTP, updates can be installed at the click of a mouse
- InGame console for sending commands etc.
- Online configuration editor for understanding and editing server settings
- Backups: Create and import with a click of the mouse
- Livechat support so that you can gamble again as soon as possible in case of problems
- Prepaid function if you do not want to have a contract
- Many payment methods including credit card, PaySafeCard and PayPal
Test server from the community
Get your own picture on normal customer servers in the community.
What our customers say (Cloud Gameserver Ratings)
We can promise you a lot, so we let our customers speak for us.
with a Trust Score of 4.6 out of 5
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based on 1.989 reviews
Ready when you are
Have we convinced you? We are ready. Order your Staxel game-server now and get started!